Do you accept Medicare and other insurance?
Unfortunately, we do not deal directly with Medicare or other insurance companies. We are strictly “out of pocket” sales.

Can you ship outside of the USA?
We cannot ship outside of the USA. We only ship to the 48 contiguous states.

Can you expedite shipments?
All smaller portable units deliver with 3-5 business days. You can request an expedited shipment on a portable unit. However, there will be an extra charge and we will have to get that quote from FedEx. Larger freight delivery units deliver within 7-10 business days.

I have seen scooters for sale online for less than $100, why are yours more?
If you see advertising offering similar products for $100 or less, it will be a scam. Do not order! If you have call, your bank and reverse the charges.

Can I add a service contract to my order?
On all smaller portable units, you can add a 1 year In Home Service to your order for $99. This will cover the cost of any labor should you have a service issue. We arrange to send a technician to your home to fix the unit.

Do I get a Warranty?
Yes. All our scooters come with a Parts warranty.

Is there any assembly required?
On our smaller portable units there is minimal assembly required. Our larger recreational units all arrive fully assembled ready to go.